Licensed Professionals Providing Expert Emergency Heating Services in Fayetteville, NC

Not every heating problem needs to be treated as an emergency, but some do: no heat at all during a hard freeze, a gas smell near the furnace, a carbon monoxide alarm going off, or a burning smell that wasn’t there before. Bass Air provides after-hours emergency heating service for homes across Fayetteville and nearby towns including Spring Lake, Hope Mills, Raeford, and Linden.

A gas smell or a triggered carbon monoxide alarm is a different situation than simply having no heat, and it calls for a different first step. If you smell gas or your carbon monoxide alarm goes off, leave the house immediately and call your gas utility or 911 before calling anyone else, including Bass Air. For a system that’s simply not producing heat, without either of those signs, a technician can help you determine over the phone whether the situation needs an after-hours visit. 

Bass Air has served Fayetteville homes for 70-plus years, day or night. Military, veteran, and first-responder customers get 10 percent off emergency heating service. 

Call Us for Heating Solutions
A Daikin Inverter Heat Pump unit installed on the exterior of a brick home in Fayetteville.
A Bass Air Conditioning Co. Technician retrieving tools from truck

When Is It Actually an Emergency?

No heat during a hard freeze, a gas smell, a triggered carbon monoxide alarm, or a burning smell are the situations that warrant an after-hours call rather than waiting for a standard appointment. 

Gas and Carbon Monoxide Safety

A gas smell or a carbon monoxide alarm means leaving the house first and calling your gas utility or 911, not troubleshooting the furnace yourself or waiting for a scheduled visit.

 

After-Hours Response

Calls outside normal business hours get a real response, not just a message queue, for situations that fit the criteria above. 

Customer Satisfaction

Every after-hours call includes the same photos, video, and free second opinion on major repairs as any standard appointment. 

FAQs

What should I do if I smell gas near my furnace?

Leave the house immediately and call 911 or your gas utility before calling anyone else. Don’t try to locate the leak yourself or operate any switches on your way out.

Does Bass Air provide after-hours furnace repair?

Yes, for situations that fit the criteria above. A technician can talk through your situation by phone and confirm whether it needs an after-hours visit or can wait for standard scheduling.

Is a cold house actually dangerous, or just uncomfortable?

Extended cold indoors can be dangerous for infants, older adults, and anyone with a health condition sensitive to temperature, particularly during a hard freeze. Treat a total loss of heat in those situations as a priority call.

Is there a military discount on emergency heating service?

Yes. Bass Air’s 10 percent discount for military, veterans, and first responders covers emergency heating service.