asking tech questions

Choosing an HVAC technician to service your Carolina Lakes, North Carolina, home’s HVAC system is a major decision and not one that you should make lightly. To find the best HVAC technician, ask about certifications, insurance, length of time working in the industry, and incentives or rebates for services.

Are You Certified?

You should only work with an HVAC technician who has a certificate from the North American Technician Excellence (NATE) program. NATE certification is widely accepted as the benchmark for knowledge in the industry. All of our technicians at Bass Air Conditioning Company are NATE-certified technicians, so you know you’re working with highly qualified HVAC professionals.

Are You Insured?

Every professional HVAC company should carry insurance to protect the company from unexpected situations. In the rare instance where something goes wrong, insurance protects everyone involved and ensures that you receive a prompt repair for any damage. Never work with a business that refuses to carry insurance.

How Long Has Your Company Been in Business?

Look for an HVAC company that’s been in business for a considerable length of time? Disreputable businesses may close up shop when they have poor reviews under one name, only to reopen as different businesses using the same poor tactics and unqualified technicians. Established in 1952, Bass Air Conditioning Company celebrates its 65th anniversary in 2017. This anniversary allows us to highlight our longstanding experience and reliability that you need when you’re putting your heating and cooling into the hands of a service technician.

What Incentives and Rebates Are Available?

A good heating and cooling system is worth investing in, but don’t think you can’t shop wisely. Ask about our current deals and manufacturer rebates to find out how you can save on your services. We also offer a money-saving preventive maintenance agreement that helps you keep your HVAC system in great shape for less money.

Are you in need of a reliable and experienced HVAC service technician? Give Bass Air Conditioning Company a call at 910-778-1536 . For all of your home’s heating and air conditioning concerns, we have the knowledgeable professionals you’re looking for to help you with your home’s comfort needs.

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